Operations Coordinator
Operations Coordinators serve as a key interface with our prospects and clients and are important contributors to our project teams. Our Operations Coordinators build relationships with the staff of our Fortune 1000 client organizations, support our staff in their project activities, and help to communicate the innovative business solutions that are the core of our business.
Our Operations Coordinators handle a broad array of projects and tasks -- one that leaves no room for boredom or routine. A key aspect of the role is to create correspondence, reports, graphics and presentation materials for client projects, marketing and development initiatives. They also work with clients and prospects to schedule meetings, follow-up on correspondence and inquiries, and provide superior client support.
Minimum requirements include:
- At least 1 year business development experience with the ability to effectively communicate, both written and verbal
- 3+ years of experience working with multiple executives
- Account management and customer service experience strongly preferred
- Advanced Word, Excel, and PowerPoint skills
- Experience handling heavy phone volume
- Professional demeanor and appearance
- Experience in a professional services environment preferred
- Bachelor’s degree strongly preferred
Candidates must enjoy variety and problem solving, be comfortable managing multiple projects and tasks, be well organized, and have excellent communication skills. A track record demonstrating stability, initiative, detail orientation, and successful performance delivering high volume, sometimes complex document production and providing executive level phone support are prerequisites for this role.
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